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The Laptop Doctor

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About The Laptop Doctor

hired 14 times on Thumbtack

Do any of these symptoms apply to you and your laptop?

- broken
- loose power socket
- malfunctioning laptop dc power sockets
- bad power connector
- in need of replacing laptop dc power jack
- ac power adapter plug broken, bad or missing
- dc power jack is loose
- need to replace your motherboard power jack
- dc power jack loose
- laptop jack intermittent
- need assorted laptop jacks
- laptop power connector bad
- need replacing the power connector
- need replacing the power jack
- HP Pavilion power jack bad
- Compaq power jack bad
- Toshiba power jack bad
- IBM power jack bad
- gateway solo power jack
- Dell power connector for all models

If your computer has no power, the power plug or connector is loose and your laptop is cutting out on you intermittently.

Are computer repair shops and the laptop manufacturer telling you that you need a new motherboard? Most likely all you need is a new power jack installed to fix your laptop. I can repair your laptop's broken power jack for you with my DC power jack installation services. I also sell the power jacks, should you like to attempt the operation yourself, or if you have the skills and expertise to install it yourself.

I have over 25 years of electronics and computer repair experience, and if you have a laptop that needs a DC jack repair, power problem that needs fixed or any other hardware problem, please contact me via my email address to set up a mail-in for repair.

I charge $98 flat rate fee for the repair, plus the cost of the return shipping.

Services include:

1) a dc jack if needed.
2) extra solder and a re-enforcement compound to the jack/motherboard connection to make the jack 2 to 3 times stronger than the original jack
3) internal cleaning of the laptop's fan, heat sink and board sassy
4) post complementary system checks of the unit's main functions after the dc jack repair and reassembly


Tacoma, WA 98422

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  • 5/5 stars PC Computer Repair Verified Review

  • 5/5 stars PC Computer Repair Verified Review

  • 5/5 stars Computer Repair Verified Review

    Darren was quick to get back to me when i had questions. His work seems pretty solid so far, and it only took two days for him to do the repair for a very good price. if i have port problems again he's my guy

  • 5/5 stars Computer Repair Verified Review

    Darren fixed my laptop screen, cleaned the heat sink and added a heat sink compound and replaced the fan. It took about a day to get my computer back. My computer is working great now, much better than before. He gave me a 45 day repair warranty and was very pleasant to work with. I will definitely call him again for any of my computer problems.

  • 5/5 stars Computer Repair Verified Review

    Darren diagnosed and repaired my faulty laptop adapter plug. He was extremely friendly and helpful and got the job done quickly!

  • 5/5 stars

    I have finally found a trustworthy, reliable, knowledgeable person that I can now call "my computer guy"! I had some hardware issues, he gave me multiple options including someone else's services and kept me in the loop about the repair progress. He even fixed stuff on my computer that needed too be repaired at no extra charge just because he's that kind of guy. I would without a second thought hire him again and recommend him to all of my family and friends!

  • 5/5 stars Computer Repair Verified Review

    Great experience. He replaced my computer screen. The price was very very fair. He got it done so quickly. He was very responsive and accommodating. I will definitely use his services in the future if needed, and refer him to others. Thank you!

  • 5/5 stars

    I highly recommend The Laptop Doctor. One of our company laptops was misbehaving badly and needed a major hardware repair (motherboard replacement). I am glad I found the thumbtack website which introduced me to Darren. I found him to be very knowledgeable and professional. He is definitely going to be our go-to person for all future repairs that are outside my scope.

  • 4/5 stars Computer Repair Verified Review

  • 5/5 stars Computer Repair Verified Review

    Would highly recommend. Fixed the problem (replaced a power jack) for a very competitive price and showed super customer service. I was able to drop my laptop off on a holiday and had it back less than 2 days later. Thanks Doc!

  • 5/5 stars Computer Repair Verified Review

    The experience was great. He not only replaced my jack, but made sure everything was still working after, and wiped down my laptop.

  • 5/5 stars Computer Repair Verified Review

    Very good service. I would and do highly recommend!

Question and answer

Q. Describe the most common types of jobs you do for your clients.

A. Typically the most common type of job that I perform for clients /customers is the DC power jack repair on Laptops. But I can and do also handle most all hardware repairs on laptops. In addition, I perform Apple iPad screen replacements for customers that are in need.

Q. Describe three recent jobs you've completed.

A. Ii have recently completed DC power jack repairs on several laptops. In addition I have replaced a broken top glass screen on several Apple Ipads and replaced a cpu fan in another laptop.

Q. Why does your work stand out from others who do what you do?

A. My workmanship and attention to detail stands out and seperates me from others doing the same thing I am doing. My customer communication and promptness are outstanding and complemented on often. I go the extra mile with the customers system. In addition to the repair, I clean and service it inside and out.

Q. Do you have a favorite story from your work?

A. As a technician I have a never give up attitude and will do everything that I can to complete the repair for the customer. If it is not possible, there are always solutions and other ideas provided.

Q. How did you decide to get in your line of work?

A. I enjoy working with computers (specifically laptops) and find it very enjoyable at solving problems that my customers have with their laptops. My natural personality is to solve problems, and that is why I got into this field and electronics.

Q. What is your greatest strength?

A. My greatest strength as a Laptop Repair Technician is being able to complete the task and or repair given to me. If that is not possible...solutions are always offered.

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