The Laptop Doctor

4.9
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(40)
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40 reviews
5
93%
4
5%
3
3%
2
0%
1
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Customers rated this pro highly for value, work quality, and punctuality.
  • Thumbtack Customer

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    Highly recommend.

    Jan 12, 2018
  • ReAnn S.

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    Darren was patient, professional, provided quality work for a fair price, and got the job done fast. Thank you SO much for all your help!

    Jan 2, 2018Verified

About this pro

►What "The Laptop Doctor" offers its customers: Free Troubleshooting/Estimate (NO FIX - NO CHARGE) : We will let you know what the problem is and what your laptop needs in order to be fixed.  No Surprise's or Hidden fees at the end : If there are additional problems found, you will always be given the cost of the repair Upfront before proceeding.   Expert Service :  - Over 25 + years of both Computer and Electronic experience  - Associate Degree in Electronic Engineering Technology w/ Digital Computer Specialty  - CompTia A+ Certification  - Honorably Served in the Military - United States Navy Veteran  - Repair Service is Warranted : 45 days on Service Performed  - 24 to 72 Hour Turnarounds (most cases) : Quick turnarounds in most cases. Drop offs & Shipments accepted ►SERVICES OFFERED:  Power Jack - Power port repair - most power jacks are included in pricing  Operating System recovery / restore disc & USB installations  Laptop Screen replacements ($48 Labor - plus the cost of the screen)  Laptop Keyboard replacements - Most are $38 - plus the cost of the keyboard)  Over Heating Issues  Heat Sink Cleaning and New Heat Sink Compound  Dead laptop  Troubleshooting & Repair  and MORE !! ►We fix any and ALL Laptop Makes & Models  Fujitsu  Gateway  Gigabyte  HP  IBM  Lenovo  MSI  Panasonic  SONY  Toshiba  Acer  Alienware  Apple  Asus  Compaq  Dell  eMachines ** Though I Repair most all of the Laptop issues and problems, I specialize in No Power and Power jack connector problems. These are some of the common symptoms of a Loose, Bad, Cracked or Broken Power Jack Socket input Port Connector Plug:  Loose power socket jack input port  No Power to your Laptop or Intermittent power  Power Jack cracked or Power Jack broken  Power Jack pushed in  Laptop not charging  broken power jack or plastic housing for power jack  malfunctioning laptop dc power sockets  bad power connector  cracked power socket  ac power adapter plug broken, bad or missing  dc power jack is loose  dc power jack loose faulty broken  Loose or Bad Asus power jack  Loose or Bad Acer power jack  laptop jack intermittent connection to the motherboard  laptop power connector gone bad  need replacing the power jack  HP Pavilion power jack bad  Compaq power jack bad  Toshiba power jack bad  Gateway power jack  Pushed in power connector jack port  Loose or Bad Samsung power jack  Bad Dell power connector loose My workmanship and attention to detail stands out and separates me from others doing the same thing I am doing. My customer communication and promptness are outstanding and complemented on often. I go the extra mile with the customers system. In addition to the repair, I clean and service it inside and out.

Times hired on Thumbtack

48

Background check

Completed

Location

Tacoma, WA 98422

Photos and Videos

5 photos

    Q & A

    • What is your typical process for working with a new customer?
      I most often will quote the customer a Flat Rate Labor price. If I can repair their laptop, tablet or other electronic device for this price, I will do it no matter how much time I put into it. If it needs parts, I will not proceed with the repair until I give them the cost of the part and the new estimated price. If I do not Fix their item....there is NO CHARGE to them for my time, troubleshooting and estimate fee.
    • What education and/or training do you have that relates to your work?
      * Associates in Science Electronic Engineering Technology with a Digital/Computer Specialty. * CompTia A+ Certified
    • How did you get started doing this type of work?
      I enjoy working with computers (specifically laptops) and find it very enjoyable at solving problems that my customers have with their laptops. My natural personality is to solve problems, and that is why I got into this field and electronics.
    Coverage Area for The Laptop Doctor is about 30+ miles of Tacoma, WA.