FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I have up front, flat rate pricing. I hate surprises and do my best by being thorough to make sure they do not happen.
- What is your typical process for working with a new customer?
I like to meet in person and go over the reason I am called out. I really like to take a look at the problem in person before saying too much about so that I am not giving false information. I make sure that I do whatever I can to make sure my customers fully trust me and my process.
- What education and/or training do you have that relates to your work?
I graduated from high school and was a commercial fisherman for about 7 years out of high school. After fishing, I jumped into working on septic systems. I learned how to diagnose septic systems as well as pump them to start and then worked my way into sewers and have been working on them everysince. I also have a little bit of experience in drainage.