FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer free inspections and honest assessments with no obligation. Pricing depends on the extent of the water or mold damage, but we always provide clear, upfront estimates before any work begins. We work with most insurance companies and can assist with the claims process when applicable.
- What is your typical process for working with a new customer?
We start with a free inspection to assess the extent of the water or mold damage. During the visit, we identify the source, check affected areas (including crawlspaces or attics if needed), and provide honest recommendations. If mitigation is needed, we explain the scope of work, set containment if necessary, and begin drying or remediation right away. We provide clear, upfront estimates and can work directly with your insurance when applicable.
- What education and/or training do you have that relates to your work?
Aquamess Restoration is an Institute of Inspection Cleaning and Restoration Certification (IICRC) Certified Firm. I personally hold multiple IICRC certifications, including Water Damage Restoration Technician (WRT), Applied Structural Drying (ASD), Applied Microbial Remediation Technician (AMRT), Commercial Drying Specialist (CDS), and Fire & Smoke Damage Restoration Technician (FSRT). This training ensures all work is performed using industry-standard methods for proper mitigation, drying, and remediation.