FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We use a flat rate price, so you will know the cost before we start any work! With over 15 years of business and thousands of five-star customers, Pilot Plumbing and Drain is proud to be the best affordable plumbing companies for the Vancouver, Washington area. From drain cleaning, water heaters, and water filtration to our 24/7 emergency services, we take care
- What is your typical process for working with a new customer?
We get the information for what the customer's needs are, we get you on the schedule for what works best for the customer, than we dispatch the technician out to look at what is needing done, than we run diagnostics to verify that no other issues are causing the problem you are experiencing, than we either do the work onsite same day, or we can schedule the job for what works best for your schedule.
- What education and/or training do you have that relates to your work?
We have Journey man plumbers in every van We do job site training in our training center in Vancouver