FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer fair, upfront pricing with no hidden fees. You’ll always receive a clear estimate before any work begins, so there are no surprises.
- What is your typical process for working with a new customer?
You reach out, we listen. We schedule a time that works for you, diagnose the issue, explain it clearly, and review your options before starting. Once approved, we fix the problem fast, test everything, and clean up. If you need us after, we’re always a call away.
- What education and/or training do you have that relates to your work?
Our technicians are professionally trained and have hands-on experience working with all major appliance brands and models. We stay up to date with ongoing training and industry best practices to make sure every repair is done correctly and safely.