FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I offer simple, transparent hourly rates with no hidden fees or surprise charges. Because every job is different, I’ll get a few details about your move or repair project first so I can give you an accurate estimate of the time needed. What you see is what you pay!
- What is your typical process for working with a new customer?
Initial Consultation & Inquiry: We start by discussing your project goals, scope, timeline, and any specific preferences or requirements you have in mind.
- What education and/or training do you have that relates to your work?
I recently helped a customer relocate into a historic 2-story home in town. The project involved carefully maneuvering bulky furniture up a narrow, winding staircase without damaging the walls, as well as mounting several heavy shelves and fixing a stubborn door frame. The whole project took about 5 hours, and seeing the client's relief at having their new place move-in ready by the end of the day was extremely rewarding!"