FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is straightforward and transparent. Every estimate is itemized so you know exactly what you’re paying for — no hidden fees, surprise charges, or high-pressure upsells. We offer fair pricing, honest recommendations, and options for every budget. Repairs and replacements are priced based on the size of the project, materials, and labor. We also run seasonal discounts.
- What is your typical process for working with a new customer?
Our process is straightforward and stress-free. We start by listening to what you need and reviewing any photos you send. If needed, we schedule an on-site inspection to take accurate measurements and provide honest recommendations. From there, we send you a clear, itemized estimate with options to fit your budget. Once approved, we schedule the work, keep you updated throughout the project, and finish with a full cleanup and final walkthrough to make sure everything is done right. Communication, transparency, and respect for your home are our priorities.
- What types of customers have you worked with?
Residential remodel, new construction. Water leaks, old roof age, insurance.