- What should the customer know about your pricing (e.g., discounts, fees)?
All services are billed in 15 min intervals at $120.00 per hour for network, server, or PC/laptop, cloud IT infrastructure, or integration projects, including low-voltage (UTP) service or installation. A $90 minimum travel fee is applied if an on-site visit is required. Subscribers to our service receive a discount.
- What is your typical process for working with a new customer?
Remote troubleshooting, resolution, consultation, and on-site visit if required.
- What education and/or training do you have that relates to your work?
20+ years of experience deploying small business and corporate solutions.