If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
As your trusted partner, we recognize businesses' hurdles in aligning technology to enhance productivity. With our predictable cost 24/7 IT department experience, you and your team gain the resources needed to maintain uptime, mitigate security risks, boost productivity, and maximize your technology investment. Our expertise in business automation allows you to prioritize what matters most. We handle deploying and managing both on-premises and cloud resources, including unified communications and modern telephony services.
Overview
Current Top Pro
Hired 169 times
5 similar jobs done near you
Background checked
5 employees
5 years in business
Business hours
SunClosedMon9:00 am - 5:00 pm
Payment methods
This pro accepts payments via Cash, Check, Credit card, and Stripe.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2025
2024
2023
Services offered
Service type
Usage type
Commercial (Office)
Device type
Computer
Telephone system
Router
Projects and media
Projects and media
Reviews
Customers rated this pro highly for responsiveness, professionalism, and work quality.
Excellent 4.9
57 reviews
5
95%
4
3%
3
0%
2
2%
1
0%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
David W.
Aug 11, 2026
•
Hired on Thumbtack
Professional. Svetek IT Experts was great to work with for our recent IT needs. Our agent, Alex, was confident in his process and responsive to all communication. The scope required 10+ years of email migration, domain transfers, etc. We never felt lost along the way. Very pleased. Thank you Alex.
Details: Commercial (Office) • Network setup and installation • Computer • Remotely (phone or internet)
Network Support Services
Kerry M.
4 weeks ago
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Hired on Thumbtack
Patient and knowledgeable, worked me through a internet/wifi issue with a phone call.
Details: Commercial (Office) • Network setup and installation • Router • My home, venue, etc. • Remotely (phone or internet)
Network Support Services
Bruce L.
Aug 13, 2025
•
Hired on Thumbtack
These guys called me right away, remotes in and had our problems resolved in 10 minutes when I had wasted hours. Thank you Alex!
Details: Commercial (Office) • Technology support • Computer • My home, venue, etc. • Remotely (phone or internet)
Network Support Services
Rachel S.
Jul 9, 2025
•
Hired on Thumbtack
Alex was wonderful to work with. He helped us set up my business after Xfinity messed us up. I am so grateful for his fine work, very fair price and getting me up and running when I had a deadline to meet.
Details: Commercial (Office) • Network setup and installation • Technology support • Computer • My home, venue, etc.
Network Support Services
Yijie D.
Mar 30, 2023
•
Hired on Thumbtack
It was a pleasure working with Alex from the start! He responded to my initial service request in less than 15 minutes, and followed up with detailed inquiries regarding my network setup, the square footage of my house, and the problems I’m facing. Alex offered tailored solution to get stable WiFi connection to the detached mother-in-law suite. He also worked around my schedule and helped me setup a pair of mesh routers remotely. I was impressed with Alex effective communication and the head-ache free solution to my network issue. I will definitely recommend Svetek to anyone who needs to setup or improve their home internet.
Details: Personal (Home) • Network setup and installation • Router • My home, venue, etc.
Network Support Services
Credentials
Background Check
Oleksandr Kirilin
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
All services are billed in 30 min intervals at $180.00 per hour for network, server, or PC/laptop, cloud IT infrastructure, or integration projects, including low-voltage (UTP) service or installation.
A $90 minimum travel fee is applied if an on-site visit is required.
Subscribers to our service receive a discount.
What is your typical process for working with a new customer?
Remote troubleshooting, resolution, consultation, and on-site visit if required.
What education and/or training do you have that relates to your work?
20+ years of experience deploying small business and corporate solutions.
