If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
Managed IT for small and mid-sized businesses: networks, servers, PCs/laptops, Microsoft 365 and cloud, AI and business automation, VoIP/unified communications, and low-voltage cabling.
AI made practical: we set up Microsoft 365 Copilot and AI tools securely, and automate the repetitive work that slows your team down.
On-demand: $180/hour, billed in 30-minute increments, plus a $90 minimum travel fee for on-site visits.
Managed service clients: predictable monthly cost, a 24/7 IT department experience, and $150/hour for project work.
Overview
Current Top Pro
Hired 175 times
5 similar jobs done near you
Background checked
5 employees
5 years in business
Business hours
SunClosedMon9:00 am - 5:00 pm
Payment methods
This pro accepts payments via Cash, Check, Credit card, and Stripe.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2025
2024
2023
Services offered
Service type
Usage type
Commercial (Office)
Device type
Computer
Telephone system
Router
Projects and media
Projects and media
Reviews
Customers rated this pro highly for responsiveness, professionalism, and work quality.
Excellent 4.9
59 reviews
5
95%
4
3%
3
0%
2
2%
1
0%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
David W.
Aug 11, 2026
•
Hired on Thumbtack
Professional. Svetek IT Experts was great to work with for our recent IT needs. Our agent, Alex, was confident in his process and responsive to all communication. The scope required 10+ years of email migration, domain transfers, etc. We never felt lost along the way. Very pleased. Thank you Alex.
Details: Commercial (Office) • Network setup and installation • Computer • Remotely (phone or internet)
Network Support Services
Kerry M.
Sep 3, 2026
•
Hired on Thumbtack
Patient and knowledgeable, worked me through a internet/wifi issue with a phone call.
Details: Commercial (Office) • Network setup and installation • Router • My home, venue, etc. • Remotely (phone or internet)
Network Support Services
Debra c.
Sep 30, 2026
•
Hired on Thumbtack
Was truly in a pickle with my situation and Alex reached out right away. He was professional prompt and very knowledgeable I would recommend them to anyone I know. Great service. Thank you Alex
Details: Commercial (Office) • Technology support • Computer • Remotely (phone or internet)
Network Support Services
Bruce L.
Aug 13, 2025
•
Hired on Thumbtack
These guys called me right away, remotes in and had our problems resolved in 10 minutes when I had wasted hours. Thank you Alex!
Details: Commercial (Office) • Technology support • Computer • My home, venue, etc. • Remotely (phone or internet)
Network Support Services
Rachel S.
Jul 9, 2025
•
Hired on Thumbtack
Alex was wonderful to work with. He helped us set up my business after Xfinity messed us up. I am so grateful for his fine work, very fair price and getting me up and running when I had a deadline to meet.
Details: Commercial (Office) • Network setup and installation • Technology support • Computer • My home, venue, etc.
Network Support Services
Credentials
Background Check
Oleksandr Kirilin
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
All services are billed in 30-minute intervals at $180.00 per hour for network, server, PC/laptop, cloud IT infrastructure, AI and automation, and integration projects, including low-voltage (UTP) service and installation. A $90 minimum travel fee applies if an on-site visit is required. Managed service clients pay $150.00 per hour.
What is your typical process for working with a new customer?
Remote troubleshooting, resolution, consultation, and on-site visit if required.
What education and/or training do you have that relates to your work?
20+ years of experience deploying small business and corporate solutions.
