It’s free with no obligation to hire
Hired 47 times
7 years in business
Top Pro status
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Jan - Jun
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5 photos and 2 videos
Did a phenomenal job on my carpet! Stayed in conversation with me. Would definitely hire againApr 10, 2017Verified
Sam did a fantastic job on our 18 year old Berber. Stains that would not come out with my Bissell are now gone. We have pets, and he applied UPS to remove pet stains and odors in preparation for an open house. The carpet looks almost new and the house smells so fresh. Highly recommend. Prompt and courteous too! Thanks Sam!Nov 18, 2016Verified
Our experience with Pro Floor Restore was excellent! The team arrived right on time and said the carpet cleaning would take between 2 and 21/2 hours. Well, they were done less than 2 hours later and did a great job!Jun 2, 2016Verified
Prompt, professional, knowledgeable and friendly. My carpets looked and smelled great after Sam was done cleaning. I would definitely use this service again!May 16, 2016Verified
They showed up when they said they would. They did a walk through before they got started. I had a dye stain on one of the carpets and they were able to get that out, which I didn't think they would be able to do. Overall this was a great experience and my carpets look and smell clean.May 26, 2016Verified
- What education and/or training do you have that relates to your work?Yes, We are an IICRC Certified Firm; which means all technicians are required to participate in continuing education classes with a test requiring a 75% for a passing score.
- What types of customers have you worked with?At Pro Floor Restore we specialize in carpet cleaning, tile and grout cleaning, as well as furniture and rug cleaning.
- Describe a recent project you are fond of. How long did it take?We recently cleaned the carpets in the home of an elderly woman who had just lost her husband of 63 years. She seemed lonely and obviously missed her husband. Thankfully, she did have a long-time companion dog by her side. Her floors were old and somewhat tattered, to say the least. Her companion dog has had the run of the house for some time! We were a little nervous getting started, as she did not want to disturb any of her late husbands things. We took our time moving and replacing everything exactly as it was, paying attention to detail. When we were finished the old tattered floors looked great, and she was thrilled! She insisted we stay for dinner. She couldn't get over the care we took, and how nice her floors looked. Before we left, she said, "I sure wish Charlie could have met you fellows." This job took on a whole new meaning. It really warmed our hearts that we could put a smile her face.