FAQs
- What education and/or training do you have that relates to your work?
Yes, We are an IICRC Certified Firm; which means all technicians are required to participate in continuing education classes with a test requiring a 75% for a passing score.
- What types of customers have you worked with?
At Pro Floor Restore we specialize in carpet cleaning, tile and grout cleaning, as well as furniture and rug cleaning.
- Describe a recent project you are fond of. How long did it take?
We recently cleaned the carpets in the home of an elderly woman who had just lost her husband of 63 years. She seemed lonely and obviously missed her husband. Thankfully, she did have a long-time companion dog by her side. Her floors were old and somewhat tattered, to say the least. Her companion dog has had the run of the house for some time! We were a little nervous getting started, as she did not want to disturb any of her late husbands things. We took our time moving and replacing everything exactly as it was, paying attention to detail. When we were finished the old tattered floors looked great, and she was thrilled! She insisted we stay for dinner. She couldn't get over the care we took, and how nice her floors looked. Before we left, she said, "I sure wish Charlie could have met you fellows." This job took on a whole new meaning. It really warmed our hearts that we could put a smile her face.