FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We try and stay budget friendly when working with our customers. We are extremely transparent with cost and do an excellent job edjucating our customers every step of the way. You are always well informed during the process. From the commencement of the estimate to the final walk-through our process makes it an easy decision to work with us.
- What is your typical process for working with a new customer?
The process commences with a friendly phone call together to explain what you are looking to get accomplished. Then we schedule a time we can meet at your location so you can walk us through your project and explain what it is you would like accomplished. Then, we will share with you any recommendations that we came across (if any) that we feel will help you come up with the best final product possible. Afterwards, we part company with a business card so you can call us at any point moving forward. Second, we create an estimate for you (typically on the spot) and email you exactly what we spoke about. If you are pleased with our proposal, we schedule your project the day you sign with us! You are then given a timeline that you can expect to have your project started and completed. Finally, you are assigned a project manager who will be available to you at any point before, during and after your project is signed from the hours of 8am to 7pm Monday - Saturday. Please note: our company policy is that once your project is started, we make it a point to stay until it is completed, and you are completely satisfied.
- What education and/or training do you have that relates to your work?
I am a third-generation painting/drywall contractor with 1000's of completed projects ranging from new construction, wall and trim painting, residential exterior painting and commercial contract work for developers, city municipalities, private practitioners and management companies of all sorts. We hold a General Contractors License through the Department of Safety and Professional Services here in Wisconsin and have our credentials for Lead Abatement work as well. The safety of our customers and staff is a high priority for us. Holding the proper credentials is vital in our industry. It assures us and our customers that all laws, rules and regulations that govern our industry are followed correctly and completed to the quality of industry standards.