Floor Coverings International Germantown
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About
We are floor covering professionals, fully licensed and insured. We have a mobile showroom with over 3,000 samples to show right in your own home.
We have the best customer service rating for the industry and strive to build trust from our first interaction with you. Our Design Associates work with you to ensure you have all the facts about the product you choose and the details for your flooring installation. Floor Coverings International® goes the extra mile in customer service, by returning to your property after installation to inspect and make sure your new floor is impeccable.
Overview
Hired 1 time
Serves Germantown, WI
Background checked
3 employees
4 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Cash, Check, and Credit card.
Social media
Services offered
Carpet material
Special features of current flooring
Irregular shape
Stairs
Radiant floor heating
Floor fixtures
Property type
Residential
Commercial
Projects and media
Projects and media
Reviews
Exceptional 5.0
93 reviews
5
96%
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4%
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Read reviews that mention:
Past Customer
Oct 9, 2025
From Google
Working with Floor Coverings International was a very smooth process. These are the guys who need recognition:DAN, JASON, TONY and his partner and ALEX.Dan was extremely professional, knowledgeable, patient and honest while working with us as we decided on our carpet selection. Dan didn't hesitate for a moment to come back to our house to discuss additional questions we had. Each time we communicated with Dan he was extremely prompt in getting back to us and handled the overall project professionally.Next, Jason contacted us to schedule an installation date. He was so patient, kind and extremely accommodating with our installation date. Only three weeks later we had our carpeting installed.Tony and his partner did an amazing job of installing the carpet so the seams are barley noticable. He also installed the carpeting on our staircase in a different way that makes the steps look very polished and elegant. They were here all day and didn't leave until our furniture was back in place. Yes, Tony and his partner moved our heavy furniture back in place when they could have finished with the install and gone home to eat dinner after a long day. They even removed pieces of furniture that I wanted moved over 4 inches. They were both so patient and kind. Overall, Tony and his partner did a wonderful job. They were careful, knowledgeable and experienced.After the installation both Dan and Alex followed up with us to make sure everything went well.Alex did extensive searching to perfectly match the transition strip with our current wood floor. He also made trips to Home Depot to perfectly match the baseboard color and shape. Alex did a beautiful job of painting all the new baseboards. He set up a time to come back to install our new baseboards, transition strip and to do a final walk thru. Alex's work was done perfectly and thoroughly. Each time I communicated with Alex he was prompt in calling me back, extremely accommodating, so kind and professional.Our new carpet is soft, cushiony and beautiful. It has completely transformed our space. Working with Dan, Jason, Alex, Tony and his partner was a very pleasant and positive experience. We will definitely work with them again in the future.
Floor Coverings International Germantown's reply
Cheri, your thoughtful review made our day! Your satisfaction is our top priority, and it's wonderful to hear that our team went above and beyond to ensure every detail was just right, even helping to place the furniture after installation. We're so glad the process felt smooth, from our mobile showroom to scheduling. We're proud of our team, and we're happy to hear that their attention to detail made the final result look stunning. We think both the floor and the stairs look absolutely gorgeous! We will definitely pass your praise along to the entire team, and we know it will mean a lot to them. Thank you for taking the time to share your experience. It was truly our pleasure to work with you, and we look forward to collaborating on your next flooring project!
Jason, Owner, Floor Coverings International of Germantown
Past Customer
Nov 9, 2025
From Google
Floor Coverings International was amazing! My fianc and I recently bought a house and needed to replace the carpet quickly because it had a strong odor. The team at Floor Coverings International was incredibly helpful, they assisted us right away and replaced the carpet fast, all at a great price. Were very happy with the results and highly recommend them. Wed definitely use their services again!
Floor Coverings International Germantown's reply
Kermaine, we’re so glad we could help you and your fiancé get the new place feeling fresh and ready. Smelly old carpet is never a great housewarming gift, so it means a lot that you trusted us to jump in quickly and get it taken care of. We’re happy you’re enjoying the results, and we’d be honored to help again anytime! Thank you!
Jason, Owner, Floor Coverings International of Germantown
Past Customer
Oct 5, 2025
From Google
My experiance from start to finish was stellar. Dan in sales was very knowledgeble and really helped me decide the floor covering that was appropriate for my space. The installation team was also very friendly. The customer service from start to finish was great and I was very happy with my floor! Thank you!
Floor Coverings International Germantown's reply
Thank you so much, Vanessa! It was a pleasure working with you. We’re thrilled you love your new floor. Dan enjoyed helping you zero in on the right option for your space, and our install team loved bringing it to life. Thanks for letting us help you find the perfect flooring solution for your needs.
Jason, Owner, Floor Coverings International of Germantown
Past Customer
Sep 22, 2025
From Google
Floor coverings international did an awesome job with our home. We had originally planned to have two floors of carpeting replaced secondary to normal wear and tear. What really sold me on this company, is that in the midst of booking them to complete our two floors, our basement unfortunately flooded. A member from their team came out during his free time and helped my husband remove wet carpeting from our basement to prevent molding. It is so hard to find companies that value relationships and integrity. We ended up having all 3 floors of carpeting replaced and it looks gorgeous. Super happy with the product, but even more happy with the company.
Floor Coverings International Germantown's reply
Jackie, your heartfelt review means everything to us! Home emergencies are so stressful, and we're glad to have supported you and your husband in preventing mold or further damage from the flooding. It was truly our pleasure to help and work with you to select the perfect carpeting. We're so happy that you love the final result and look forward to the possibility of working with you again in the future!
Jason, Owner, Floor Coverings International of Germantown
Past Customer
Sep 16, 2025
From Google
Our basement carpet was ruined after the recent floods. In need of a quick turn around, we were lucky enough to find Floor Coverings International. The in home consultation was very helpful to see the LVP options in our own space, and the entire process was seamless thereafter. Our new flooring is exactly what we were hoping for. Highly recommend their services!
Floor Coverings International Germantown's reply
Bryce, we’re so grateful you trusted us during a tough time. Being able to help after flood damage means a lot, and we’re so glad that the new LVP flooring is just what you were hoping for. Thanks for the wonderful review and for recommending us!
Jason, Owner, Floor Coverings International of Germantown
Credentials
Background Check
Jason Radue