Cropsey Productions, LLC
About this pro
4 years in business
19 hires on Thumbtack
Picture taking went well, could have used a little direction on how my face looked. Some of the pictures I should have had a smile and i didn't realize it. Over all I am happy with the pictures though.Nov 18, 2015Verified
We haven't received our actual video yet, but kyle was very professional and patient with us all day. I have no doubt the video will be great!Oct 17, 2015Verified
Photo Bros did a wonderful quick job on my photos I will definitely use their services again.Jul 24, 2014Verified
Unfortunately our experience with the Photo Bros. did not pan out how we had hoped. They arrived at our wedding day and were very professional throughout the day, so no complaints there. However, the final product was nothing like we had discussed. After a longer then agreed upon waiting period, we received the DVD with an apology written on a random scrap of paper ripped out of a notebook (with a gift card of apology). Prior to our event I had a call with one of the owners and sent a detailed questionnaire to the other. A large portion of bullets discussed and detailed in the questionnaire were ignored. We asked for specific moments to be captured and they were not included on the DVD. After correspondence back and forth revealing several miscommunications on their end, we were finally given an updated product including the random moments we asked for tacked on the end. In the end we have most of what we asked for but it took a lot of persistent correspondence and it was assembled in a disjointed manner. Additionally, there were several cases of "emails that never went through," which is not what you want to hear when waiting on something you paid several hundred dollars for.Sep 20, 2015Verified
Paul E.Jul 14, 2014Verified
Photos and Videos
- What should the customer know about your pricing (e.g., discounts, fees)?Yes I do. I have packages for the services I do on a regular basis.
- What is your typical process for working with a new customer?First, I like to tell them a little bit about me and my business. Tell them about previous work I have done that relates to the job they want.
- What education and/or training do you have that relates to your work?I have an Associate Degree in Digital Media and a Certificate in Internet Broadcasting.