FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our prices start at $19 for a 30 minute visit, and go up $5 per each additional 15 minutes. We offer $10 off per week for clients who book 5-days-a-week 45 or 60-minute visits.
- What is your typical process for working with a new customer?
Once we hear from a client via thumbtack, phone, or email, we will ask for pertinent information such as type of service needed, dates/days of service, times of service, address, and general information on pets. If services are to start within the next week or so, we will schedule a client consultation where we will meet to go over insurance information, learn the routine, find out where pet supplies are kept, and most importantly, meet your pet(s)!
- What education and/or training do you have that relates to your work?
I follow discussions, newsletters, and podcasts on the Pet Sitters International website. I also attend local university seminars on business management and pet care. Finally, I work with local veterinarians and trainers to keep my skills sharp in these areas.