What should the customer know about your pricing (e.g., discounts, fees)?
We price every job individually due to the fact that it is very rare to have the same job come up twice aside of our large commercial runs of furniture.
We can provide alternative methods of approaching a project which will enable our customer to keep within budget.
What is your typical process for working with a new customer?
Appointment via phone or e-mail. Visit home owner or business. Discuss work to be done or take details in order to prepare a design. Pricing and payment details. Acceptance of design and proposal. Deposit / down payment along with time frame and scheduling for work to be carried out.
What education and/or training do you have that relates to your work?
40 years involved in the building, carpentry and millwork business. City and Guilds Woodworkers Course London. NARI certified remodelers course Wisconsin. Contractor Dwelling Certificate Wisconsin. HVAC Wisconsin.
IGSHPA (International Ground Source Heat Pump Association)
How did you get started doing this type of work?
School 1969
What types of customers have you worked with?
We have a very diversified compilation of minds with many years of experience. We enjoy challenges not just for creating unique one off pieces but working ways to manage large volumes of furniture at competitive prices.
What advice would you give a customer looking to hire a provider in your area of work?
Send in photos of the pieces you are interested in being worked on, this will help us prepare an estimate.
What questions should customers think through before talking to professionals about their project?
Woodworking and the trades in general are compiled from human beings from all walks of life. It is imperative for a customer to understand that the correct advice given, is only relative to what is budgeted for a particular project. Thus when comparing prices between tradesmen, artisans or furniture makers, what must be taken in to account that all entities are taking a different approach for the finished product. This ultimately decides the price for completing a project. The customer can be sold an idea at a price or the customer can also decide on a budget. This will provide a guide line for the craftsman to design a process in order to achieve a price.
