FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our typical property management fee is 10%, but we offer flexible pricing based on the size and scope of your portfolio. For owners with multiple properties, we provide discounted rates as part of our bulk pricing options. All of our fees are transparent—no hidden costs—and we customize our pricing to fit the specific needs of each client. As a family-run business with deep industry connections, we’re also able to help you save on maintenance and repair expenses by leveraging our long-standing relationships with trusted local vendors. Our goal is to maximize your property’s value while keeping your costs manageable.
- What is your typical process for working with a new customer?
Our typical process for working with a new customer begins with a detailed consultation to understand the property, the owner’s goals, and any current challenges. We then conduct a full property assessment, including rent analysis and a maintenance review. From there, we tailor a management plan that includes marketing, tenant screening (if needed), financial reporting, and maintenance coordination. We ensure a smooth onboarding process by handling all paperwork, tenant communication, and system integration, keeping the owner informed every step of the way.
- What education and/or training do you have that relates to your work?
The Atari team is led by an experienced real estate broker with extensive expertise spanning both commercial and residential properties. Our team also includes specialists in insurance, accounting, finance, and property maintenance, ensuring a comprehensive and knowledgeable approach to real estate management.