Ecoview Windows Of SE Wisconsin, LLC
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- Trent M.
The sales portion was fine in that the price for the windows I received was very good. The portion of the whole process after the initial sale is where Ecoview fell short. I had to constantly follow up with the sales person to find out the status of my windows and when the installation would take place. I would sometimes wait for days before receiving a response or the response I got one time was, “I’m not sure when your windows will be installed, you’ll have to call the main office.” I thought that lacked customer satisfaction or care. The installation crew was very punctual. Tom was scheduled to arrive at 7:00 am and he arrived right at 7:00 am. The four windows I purchased took three hours to install, which is how long Tom (installation guy) said it would take. The only thing I wish he would’ve done was put back up our blinds that he took down. It definitely seemed as though he had a time crunch. When I looked at the window sticker, I discovered the window ratings didn’t match those of the windows I purchased, which weare directly called out on the contract I signed. When I followed up with the sales person about this, his response was the windows we received are better than those we purchased. I question this because the Imperial LS windows we purchased were touted as the best window in their literature. They were further touted as the best by the same sales person who told me the windows we actually received were better (suspicious). I left a voice mail with there office the evening of the day the installation took place and I still haven’t heard back from Ecoview. The installation was now two days ago as of this review (plenty of time to follow up). My wife and I felt that once they received the final payment, which they required after installation, that we were no longer necessary to Ecoview. Don’t get me wrong, the new windows are far and away better than the 29 year old windows we had but customer service, care and communication were very lackluster. I have 13 more 29 year old windows to replace at my house and I will definitely need to see some changes before I choose Ecoview again.Jun 13, 2020Verified
- Dani S
Where do we even begin? We were so impressed with TJ's and his staff from start (quote) to finish (installation). Every person we worked with was friendly and knowledgeable. We love the quality of the triple pain windows that were installed. Being by an airport, they even reduce the sound. We highly recommend EcoView.Oct 2, 2019Review from GoogleEcoview Windows Of SE Wisconsin, LLC's reply
Danielle, It was a pleasure working with you and your family. Thank you for the kind words and the referral.
- Sophia William
Outstanding services! We recently had all of our windows replaced in our house with EcoView Windows. Their customer service and installation team were fantastic. We are very happy and satisfied with the services. Highly Recommended to anyone in need of window installation.Sep 26, 2019Review from Google
- Robert Phillips
I could go on and on about my knowledge and experiences with home improvement projects over the years both in my homes as well as other people I know. Simply put, your best choice with any project would be to work with TJ and Kristin at EcoView! From the initial consultation to completed project you will be in great hands and save yourself a ton of money! Best Value in the business!Sep 20, 2019Review from Google
- Carla Biniecki
Working with Ecoview has been a pleasant experience. T.J. is very knowledgeable and is great to work with. I was able to finance my project with very low monthly payments. My new windows gave my home an updated look. I will refer him to my friends and family. The window crew is polite and they cleaned up after themselves when they finished the project. I am calling T.J. in the spring for new front door.Sep 19, 2019Review from Google
- What should the customer know about your pricing (e.g., discounts, fees)?We proudly offer the same quality and warranties as the competition. WE choose to sell at a more affordable price. No high pressure sales with us. Double Lifetime warranty.
- What is your typical process for working with a new customer?Most jobs can be completed in as a little as 1 day. Everything we do is custom ordered.
- What education and/or training do you have that relates to your work?Lead certified company. WE have over 100 years of combined experience