FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is fair, transparent, and upfront. We provide free estimates, clearly explain all costs before work begins, and never surprise customers with hidden fees. Discounts may be available for bundled services, repeat customers, or seasonal promotions. Any additional work is discussed and approved before moving forward.
- What is your typical process for working with a new customer?
We start with a quick consultation to understand your needs, followed by a free estimate and clear scope of work. Once approved, we schedule the job promptly, keep you informed throughout the process, and complete the work efficiently and professionally. We finish with a final walkthrough to ensure everything meets your expectations. “Consultation → free estimate → scheduling → professional service → final walkthrough.”
- What education and/or training do you have that relates to your work?
Our team has hands-on industry training and years of real-world experience in construction and property services. We stay up to date with safety standards, local codes, and best practices through ongoing training and field experience. This combination of practical knowledge and continued education allows us to deliver reliable, high-quality work on every job.