FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I am up front with everything that I include when I provide a quote or estimate. I will almost always come look at the work in person before providing pricing so that I can make sure we are on the same page with the work that needs to be done and the finished product expectations of the customer.
- What is your typical process for working with a new customer?
Typically I will want to meet with the customer or someone at the proposed project site to review the work needed. Usually at that point I can provide pricing on the spot and leave it up to the customer when/if they want to schedule the work to be done. I like to make sure we discuss expectations for when during the day the work needs to be completed, as well as make sure the customer has my contact info if there are any questions that come up.
- What education and/or training do you have that relates to your work?
I do not have any formal landscape training but I have been around professional contractors and doing this type of work in one form or another for most of my life. I am committed to giving the customer the product that they want, and I will make fixes or changes to my work if the customer asks.