What should the customer know about your pricing (e.g., discounts, fees)?
We review the goals and evaluate the customers needs, then provide a custom price for each customer.
What is your typical process for working with a new customer?
We try to gain an understanding of the goals of each customer. Developing a feel for their style and design requirements is vital to ensuring a successful project takes shape. Development and communication of the plan is the next step for each project. We make sure the customer has a good understanding of the process, timeline and cost.
Describe a recent project you are fond of. How long did it take?
We recently completed an outside living space. It took about 1 month from start to finish. The project allowed us to use some new products and it turned out great.