FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
our prices vary depending on the work. Each type of product has a minimum charge (carpet for example is $150.00). Our rates also vary if its owner supplied materials.
- What is your typical process for working with a new customer?
I like to talk with the customer and see what their goal is. I like to bring a few samples to the house and get a good idea of what they want, or meet at my showroom after walking the job and picking out samples then. customers are welcome to take samples back for a few days, and I can put prices together while they have them. usually can get a price on the materials, but I like to sit down and get my measurements together and send a formal bid and not do it on the spot, things get missed that way. so basically pick out 3 options, Ill price all the so you can select based on that.
- What education and/or training do you have that relates to your work?
I have had many hours on site with installers, installing some myself and meetings with our installers and also manufacturers on the ins and outs of their products. I have been on a full tour of a carper mill in Georgia to see how carpet is made.