Discount Cooling service

Austin, TX

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About this pro

How does your service stand out?

We are the most affordable, professional air condition repair and installation company in Austin Texas. with our low overhead we are able to pass enormous savings to our customers! Our service really stands out and our reviews can tell you that better than I could.

What do you enjoy about the work you do?

I enjoy the customer satisfaction we get when we do a great job! My company strives to please every customer from the initial meeting to after the job is complete. I enjoy the opportunity i have to meet so many different and diverse people in Austin and build lasting relationships!

Location

Austin, TX 78750

Years in business

9

Number of employees

3

Times hired on Thumbtack

54

Reviews

45 Reviews
  • William R. Aug 2, 2017
    Central Air Conditioning Repair
    Verified Review
    Awesome team came and fixed the A/c quickly and for a respectable price Would hire again !
  • Rishi B. Jan 27, 2017
    Central Air Conditioning Maintenance
    Verified Review Updated
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  • Daniel C. Jan 2, 2017
    Central Air Conditioning Repair
    Verified Review Updated
    Honest, Fair, Professional
    Great work. Will use for al future projects.
  • Verified Review Original
    Honest, Fair, Professional
    Great work. Will use for al future projects.
  • Tanya W. Nov 1, 2016
    Central Air Conditioning Repair
    Verified Review
    A/C repair fixed ASAP
    Repairs were done the very next day from my request- nice and helpful. Explained the work needed and very affordable. Glad i found them on thumbtack
  • Susan V. Oct 10, 2016
    Central Air Conditioning Maintenance
    Verified Review
    Good service and price.
    Very personable and knowledgeable. Installed a NEST thermostat with marked improvement in temperature control in my home. Price was reasonable. First appointment was missed due to scheduling error, but company was able to send a technician 3 hours later. Very satisfied.
  • Yash C. Oct 6, 2016
    Central Air Conditioning Repair
    Verified Review
    An honest AC guy!!!
    MIke was responsive, honest and appears to do excellent work. I will recommend him to highly to friends and others in my building.
  • Mike P. Oct 1, 2016
    Central Air Conditioning Repair
    Verified Review
    ac repair
    Prompt service and friendly service.
  • Skye B. Sep 18, 2016
    Central Air Conditioning Repair
    Verified Review
    Speedy service!
    Great service!! Our A.C. went out on a Sunday night. We contacted them and they sent someone out within the hour. We are still amazed at how quickly they diagnosed and fixed the issue...on a SUNDAY night. We couldn't be happier or more grateful that we don't have to get a hotel tonight. Price was more than reasonable. Great job guys, thank you!!
  • Juan A. Sep 17, 2016
    Central Air Conditioning Repair
    Verified Review
    The service was quick and professional, the AC is now running fine. Only issue, and my constructive criticism, was additional cost than expected, not explained on the spot. Otherwise highly recommended and definitively will do business with them again.
  • Cheryl R. Sep 16, 2016
    Central Air Conditioning Repair
    Verified Review
    Excellent Service!
    Quick service, great price. Bill came out and diagnosed the problem quickly. Replaced the broken part and we were cool again! We will definitely use Discount Cooling Services again!
  • Gordon H. Sep 15, 2016
    Central Air Conditioning Maintenance
    Verified Review
    Top Notch Firm
    Billy arrived a few minutes early, and he was excellent at explaining everything that needed to be done. We will certainly use this company for any cooling or heating needs.
  • Erin H. Sep 6, 2016
    Central Air Conditioning Repair
    Verified Review
    Search is over - Honest and great service, would chose above others!!
    Trustworthy fantastic service, wish everything could be this easy to find a solution for fixing in regards to time, cost and great person to work with!
  • Kim P. Aug 30, 2016
    Central Air Conditioning Installation
    Verified Review
    Mike from Discount Cooling Service was a life saver! He came out on a Sunday and fixed my air conditioner saving me a lot of money. He even spoke to my HVAC cousin in Denver because I had no idea what was going on with my equipment. He was honest and will get my business when I do need an air conditioner replacement.
  • Sameer G. Aug 28, 2016
    Central Air Conditioning Repair
    Verified Review
    Mike was honest and provided a very fair price. Highly recommend their service to anyone looking for hvac solution. Very punctual and professional. I will certainly let friends in my community know about you.
  • Gloria J. Aug 25, 2016
    Cooling Issues
    Verified Review
    Thanks to Mike we're sleeping in a nice cool house! Mike was very polite and even invited me to stay while he made the repairs. He explained everything he was doing and how the parts worked....no one's ever done that! The price was very reasonable and I will definitely hire him again! Thanks Mike!
  • Nef G. Aug 15, 2016
    Thermostat Installation
    Verified Review
    Excellent service. Highly recommended.
  • Tamie F. Aug 14, 2016
    Central Air Conditioning Repair
    Verified Review
    Mike is amazing! Fast, fair, and fully trustworthy. Less than an hour from the time I put my thumbtack request in, my AC is fixed and running great again...on a Sunday! Mike has earned a customer for life.
  • Lisa M. Aug 14, 2016
    Central Air Conditioning Repair
    Verified Review
    Mike was amazing. He responded to my request for a quote immediately. He was at the house within a couple of hours. He explained the problem thoroughly, found the necessary part, checked the warranty and found it to be covered, went to get the part and had our A/C up and running within hours. He was professional, polite, answered all our questions...including a demo on how to empty a drain. I have already told 3 other people looking for A/C help and will continue to recommend him.
  • Maria D. Jul 29, 2016
    Central Air Conditioning Maintenance
    Verified Review
    Very good work he's very honest
  • Bhavani B. Jul 24, 2016
    Central Air Conditioning Maintenance
    Verified Review
  • Tara S. Jul 20, 2016
    Central Air Conditioning Repair
    Verified Review
    Mike contacted me immediately after I posted my project. He was able to come the same day and complete repairs. He was professional and courteous. My husband and I were very thankful to find someone to repair our a/c in a timely and competent manner. The charge was extremely reasonable.
  • Rebecca T. Jul 17, 2016
    Central Air Conditioning Repair
    Verified Review
    Mike responded to my project request right away and was able to come out Sunday night to look at my AC. He explained the problem, had a photo of the bad part, since it was on the roof, and replaced the part with a new one that would prevent the problem from happening again, and gave me the old part. Thorough, knowledgeable and professional. Works 7 days a week and I will certainly use him again, and tell everyone I know about them. They also do water heaters, heating, and commercial properties. And my house is cooling off again.
  • Kay D. Jul 16, 2016
    Central Air Conditioning Repair
    Verified Review
    Came when promised. Same day service & that's tough to get an a/c company to respond the same day in100 degree heat. Very professional & locally owned. Put in my file to use again & adding a side note they work inmost anything, not just HVAC.
  • Liam B. Jul 12, 2016
    Cooling Issues
    Verified Review
    Super fast response. He was at my house within 2hrs of posting on thumbtack.
  • Stephen S. Jul 11, 2016
    Central Air Conditioning Repair
    Verified Review
    Our AC went out on Saturday. Mike came by at 7:30 PM without an extra weekend fee. He went into our hot attic without complaint, and started right to work. He walked me through the troubleshooting process, and didn't jump straight to the most expensive solution, He tested the capacitor, then the board, then inspecting the fan wheel and motor, he found that the fan wheel had come loose. He fixed realigned the wheel on the motor drive shaft, and the AC went right back on. I HIGHLY recommend Mike and Discount Cooling Service. Honest and professional, he is the best I've ever worked with.
  • Zack J. Jul 10, 2016
    Central Air Conditioning Repair
    Verified Review
    Best price and 110% recommend him.
  • Tyler O. Jul 10, 2016
    Central Air Conditioning Repair
    Verified Review
    Excellent service and communication for repair on an under-serviced rental AC unit. Will hire again.
  • John Y. Jul 9, 2016
    Central Air Conditioning Installation
    Verified Review
    This is, by far, the best AC company in Austin. Mike is very professional, likeable, honest, and very reasonable in price. Mike replaced my old AC with a 16 SEER Rheem for at least $1500 less than anyone else that I found (and I took a lot of bids). He installed the best AC that anyone offered and did an excellent job of installing it; he even sealed the ducts and re-routed them to make the air distribution more even and efficient. I couldn't recommend him highly enough! I'll be telling everyone I know to call Discount Cooling and ask for Mike.He even donates any money that he makes from selling old copper lines to a charity that provides toys to children, and that can be over $7,000!
  • Eric W. Jul 9, 2016
    Central Air Conditioning Repair
    Verified Review
    Very professional and courteous. Would highly recommend.
  • Sumit S. Jul 8, 2016
    Central Air Conditioning Repair
    Verified Review
    The AC on our rental home was not working and the tenants were moving in the next day. The temp. was in the 100s so needed some one fast. Mike came out within 2 hours of calling him. Did the job in under a hour. Very honest and reliable. He even let me keep his ladder for a few days to change out filters and light blubs.
  • Vivek S. Jul 2, 2016
    Central Air Conditioning Repair
    Verified Review
    Prompt and Courteous service. Showed up the same day when we had a very hot day and the AC conked out. Walked me through out the process of diagnosing the issue from the outside unit to the inside where we found a broken motor. Came back the next day and replaced the motor. I had previously had a home warranty sent AC company complain about the zone ducting in my upstairs and try to sell me a replacement. I had Mike take a look and he found the ducting was in great condition. The previous tech had actually made a mistake and turned it off. Mike fixed it for no charge. If you are looking for efficient, fair and trust service these are the guys. You will not regret it.
  • Shelley O. Jul 1, 2016
    Central Air Conditioning Repair
    Verified Review
    Mike was very prompt and courteous. He quickly diagnosed the problem- which was a blown capacitor, quickly quoted the job, and quickly replaced the capacitor. He also took the time to wash down the AC unit, explaining regular maintenance tips along the way. 30 minutes in and out. Very reasonable rate considering his speedy availability and service. Would recommend him!
  • Mohammed H. Jun 30, 2016
    The job was to replace my AC unit because it hadn't been working for a while. Mike actually told me it didn't need to be replaced and just needed a good repair. he fixed it and saved me throusands. It was really nice of him and there's no other company in Austin that I would rather deal with. I would definitely like to work with him again and will recommend him to all those who need good and efficient work done when it comes to air conditioning.
  • Rana R. Jun 27, 2016
    Mike came out the same day we called to give us an estimate of the repairs needed for our water heater. He was professional, knowledgeable and saved us hundreds of dollars since we had been scammed by ARS Rescue Rooter. He ordered the part we needed and installed it as soon as it arrived for a fair price. He didn't perform an unnecessary services or replace parts that weren't broken like the other company. We will definitely be using Discount Cooling next time we have an issue.
  • Ammar A. Jun 25, 2016
    The work was amazing. I couldn't be happier with the result! :)
  • Majida R. Jun 25, 2016
    Excellent company, Mike was friendly and had our problem repaired within one hour of calling him, very impressive!!
  • Ben N. Jun 25, 2016
    I've got to hand it to my service tech Mike and Discount Cooling for taking care of my home last night. Mike came to my house and was very nice right from the beginning. He took the time to diagnose, repair and talk to me what had to be replaced and repaired. He did a fantastic job and I could not be happier with the repairs. THANK YOU Mike and Discount Cooling for being an outstanding company. You have a long lasting customer.
  • Zoe S. Jun 25, 2016
    Mike repaired an air conditioner at the home of clients I was pet sitting for. He was courteous, on time, and did a good job all on about 24 hours notice.
  • Mauricio R. Jun 25, 2016
    Central Air Conditioning Maintenance
    Verified Review
    Great experience. Quick response, accurate solution and took the time to go over some maintenance tips to make the system run smoother. I highly recommend Mike.
  • Christiaan B. Jun 23, 2016
    Central Air Conditioning Repair
    Verified Review
    no show twice.
    Mike A. Jun 25, 2016

    Hi Christiaan, I Have tried multiple times to contact you regaurding mini split repairs, im sorry you had a bad experience and wrote an awful review, I have explained to you that the technician was not able to get ahold of you on sunday to come out and I have offered to do a full service repair absolutely free. I would like for you to give us the oppurtunity to provide the excellent service our customers are used to, please call me at 512-420-7598 to discuss, thanks, Mike

  • Kenneth A. Jun 21, 2016
    Central Air Conditioning Maintenance
    Verified Review
    Mike did a super job. He is fair and has a great Attitude His price is more than fair. I would highly recommend his company
  • Suzanne W. Jun 13, 2016
    Central Air Conditioning Repair
    Verified Review
    Found a leak in my AC closet -YIKES! Mike came ASAP, fixed it, did NOT give me the speech about "you have an old unit, you should do this, that, blah, blah, blah...", and even gave my Old Faithful a checkup, then a thumbs up. Had a great customer experience, and he is now in my phone, just in case Old Faithful & I (or my friends) need him. Highly recommended!
  • Steve G. Apr 29, 2016
    Central Air Conditioning Maintenance
    Verified Review
  • Cole D. Apr 28, 2016
    Central Air Conditioning Maintenance
    Verified Review
    Mike with Discount is the best most Knowledgable HVAC tech, I have ever dealt with. Great, GREAT company. I would refer them to anyone!
  • Wally G. Apr 24, 2016
    A/C went out during the summer and discount cooling was there to help.. Contacted a few companies before hand and was left on hold or disregarded.. But with discount cooling my call was answered right away and an hour later discount cooling was at my house fixing my AC. Very helpful. Great customer service. Recommend to all my friends and I am currently using them for my gas station and home. Best AC company in Austin TX. Don't wait call them now and ask for Mike

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?
We offfer 'no fee' of any kind service and flat rate 40.00 an hour pricing We do not mark up the cost of parts Our company is called Discount Cooling for a very good reason.
What education and/or training do you have that relates to your work?
Over 11 years experience in commercial and residential hvac service and installations.. Numerous certifications including NATE
What advice would you give a customer looking to hire a provider in your area of work?
Be cautious of large companies that have high overhead, they tend to staff commisioned salesmen rather than quality technicians!