TemperaturePro of West Austin

5.0
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(24)
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24 reviews
5
100%
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Customers rated this pro highly for value, punctuality, and work quality.
  • Rob R.

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    Called at around noon today. Sent someone out by 2pm. New capacitor put on my condenser outside by 3:30pm. $235. Gentleman was polite. If the AC continues to work, then this will be the best deal/service I have received in Austin.

    Nov 14, 2017Verified
  • Zane C.

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    Quick response and no hidden costs, thrilled to have a contact that was so transparent. Will use again, thanks!!

    Oct 23, 2017Verified

About this pro

TemperaturePro is an honest, full-service Air Conditioning, Heating, and Indoor Air Quality company providing residential and light commercial HVAC repair, maintenance and installation services throughout the Austin metropolitan area. We are locally owned and operated with the backing and product price advantages of a national franchise that enables us to provide quality work at an affordable price. The TemperaturePro guiding principles are simple… we emphasize Exceptional Customer Experience through Quality Work and Dependable Service. We'll earn your trust. We’re there when you need us and we truly care about your air.

Years in business

2

Times hired on Thumbtack

49

Number of employees

7

Background check

Completed
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Photos and Videos

25 photos

    Q & A

    • What should the customer know about your pricing (e.g., discounts, fees)?
      If you know you need a new system, estimates from us are always free. We prefer the quality of Lennox and we have national-level pricing discounts that nobody else in town has. Standard service starts with a fixed diagnostic fee; this is where a technician visits and checks all aspects of the air/heating system to determine precisely what is failing. Like taking a car to a mechanic, we never know what is wrong until it's diagnosed. Approved repairs are then done on a flat rate basis, not hourly. In other words, pricing for every type of work is pre-determined per industry standards. This removes time pressures and allows our technicians to do the job correctly the first time.
    • What is your typical process for working with a new customer?
      First, we listen so that we have the best understanding of the customer's issue. Then we travel to the site and fully diagnose the issue. We'll ALWAYS try to get more life from the system with the most cost-effective repair, and repairs are only made with the customer's permission. We'll explain exactly what is faulty and what options are available. Only if it's truly necessary will we recommend system replacement. Our main goal is to provide service to you the way we want service in our own homes.
    • What education and/or training do you have that relates to your work?
      The owner has over 28 years experience at high tech leading large teams and business operations. Our Operations Manager and HVAC license holder has over 30 years experience in residential and commercial HVAC. He was even an instructor at an HVAC training school in Austin.

    Business hours

    Central Time Zone
    SundayClosed
    Monday8:00 a.m. to 6:00 p.m.
    Tuesday8:00 a.m. to 6:00 p.m.
    Wednesday8:00 a.m. to 6:00 p.m.
    Thursday8:00 a.m. to 6:00 p.m.
    Friday8:00 a.m. to 6:00 p.m.
    Saturday8:00 a.m. to 6:00 p.m.
    Coverage Area for TemperaturePro of West Austin is about 20+ miles of Austin, TX.