|Monday||8:00 a.m. to 5:00 p.m.|
|Tuesday||8:00 a.m. to 5:00 p.m.|
|Wednesday||8:00 a.m. to 5:00 p.m.|
|Thursday||8:00 a.m. to 5:00 p.m.|
|Friday||8:00 a.m. to 5:00 p.m.|
|Saturday||8:00 a.m. to 5:00 p.m.|
TemperaturePro of West Austin
About this pro
2 years in business
51 hires on Thumbtack
I called yesterday after I noticed some water leaking from our AC unit. They were extremely quick to respond and very courteous and professional. They came this morning and were in and out in an hour, Darin was extremely professional and pricing was very reasonable. We will definitely be using them for all of our future HVAC needs. Grateful to have found them on such short notice.Mar 13, 2018VerifiedRaul A.'s reply
Thank you for the review Katie! We are glad we could help you out!
Called at around noon today. Sent someone out by 2pm. New capacitor put on my condenser outside by 3:30pm. $235. Gentleman was polite. If the AC continues to work, then this will be the best deal/service I have received in Austin.Nov 14, 2017Verified
- What should the customer know about your pricing (e.g., discounts, fees)?If you know you need a new system, estimates from us are always free. We prefer the quality of Lennox and we have national-level pricing discounts that nobody else in town has. Standard service starts with a fixed diagnostic fee; this is where a technician visits and checks all aspects of the air/heating system to determine precisely what is failing. Like taking a car to a mechanic, we never know what is wrong until it's diagnosed. Approved repairs are then done on a flat rate basis, not hourly. In other words, pricing for every type of work is pre-determined per industry standards. This removes time pressures and allows our technicians to do the job correctly the first time.
- What is your typical process for working with a new customer?First, we listen so that we have the best understanding of the customer's issue. Then we travel to the site and fully diagnose the issue. We'll ALWAYS try to get more life from the system with the most cost-effective repair, and repairs are only made with the customer's permission. We'll explain exactly what is faulty and what options are available. Only if it's truly necessary will we recommend system replacement. Our main goal is to provide service to you the way we want service in our own homes.
- What education and/or training do you have that relates to your work?The owner has over 28 years experience at high tech leading large teams and business operations. Our Operations Manager and HVAC license holder has over 30 years experience in residential and commercial HVAC. He was even an instructor at an HVAC training school in Austin.