What should the customer know about your pricing (e.g., discounts, fees)?
Yes, the first year you purchase the materials and pay the labor to have them installed.
Following years, you just pay the labor portion to have everything re-installed.
This is much better than paying rental fees year after year.
What is your typical process for working with a new customer?
If interested, we usually schedule a time to meet and discuss your holiday lighting needs. We are then able to come up with a design and usually get you an estimate on the spot.
What education and/or training do you have that relates to your work?
At EZ Holiday Lights, we have over 12 years experience installing holiday lighting and decorations in the Austin and surrounding areas.
How did you get started doing this type of work?
We saw a need for this service and when we started, there were not any other companies offering this.
What types of customers have you worked with?
both Residential and Commercial customers.
Describe a recent project you are fond of. How long did it take?
Most of our installations take about 3-4 hours.
However we do have some larger jobs that will take several crews several days.
What advice would you give a customer looking to hire a provider in your area of work?
Hire someone with experience and who has been in the business for many years.
What questions should customers think through before talking to professionals about their project?
Determine your budget, and what you want.
This will help make the process much easier.
Our philosophy is "Simple is Elegant."