FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We provide transparent fixed pricing and quote before any work is done. No call out to quote, we do it all entirely over pictures, text message, and emails. Super saves customers lots of time and headaches. Experience the difference with Super.
- What is your typical process for working with a new customer?
At Super, we try to take on as much work as possible because we know our customers are busy. This is why we provide detailed reports, hire the most certified and most experienced technicians, handle almost every online, and also have someone dedicated to answer phone, text, or emails to make our customers' lives easier. This is why Super exists, to provide the very best customer experience in pool maintenance.
- What education and/or training do you have that relates to your work?
Super Technicians have over 65 years' experience in swimming pool maintenance and repair. Super Technicians are licensed by The State of Texas as Residential Appliance Installers, Certified Pool Operators with the National Swimming Pool Foundation, Certified Technicians by Pentair and Hayward, and Level 1 and Level 2 Trained in Water Chemistry from the Independent Pool and Spa Service Association, Inc.