FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Any customer that chooses to work with me should know that my pricing is based Premier League on their vision, what I have to work with, and the realistic expectations of the end result.
- What is your typical process for working with a new customer?
My process for working with new customers or old customers is always the same: Communication. Whether it's a simple handyman fix or incomplete remodel or renovation, communication with the customer is key. If a contractor is upfront and honest and always explains to the customer what is going on and why it is going on, especially when problems arise, it makes for a happy project completion.
- What education and/or training do you have that relates to your work?
Anyone that loves what they do, will always strive to get better and his profession. I am lucky because I have worked with and been trained by other contractors with the same work ethic and professionalism that I have. They have taught me so much but, the most important lesson I have learned is to never believe that you know it all.