FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We first start off by scheduling a comprehensive estimate provided by one of our highly experienced Project managers. They will come out and talk about ideas that you may have or help you dream up a practical resort style back yard. Once a customer has decided to move forward we will go over the agreement and sign a contract to protect the homeowner and company from any potential liabilities. Once an agreement has been made a detailed work order will be completed to accurately describe your job with pictures and sketched design. Then 50% of the total invoiced price will be paid. Our Project manager will then get with production control and schedule the delivery of materials and schedule date for installation. Once Installation date is confirmed materials will be delivered 24-72 hours before date of installation. On date of installation, installers and project manager will arrive at your residence between 6:00-7:00 a.m. and review the project to assurae that all parties understand the installation design and answer any questions that may arise. Once the installation, the entire jobsite will be cleaned of any debris that was caused by jobsite installation. ourpro ject manager will then come back and do a Quality Assurance Walk Around to ensure proper installation and customer satisfaction. Upon final walkaround the customer will then [ay the remaining 50% of invoice price and the project manager will help homeowners find the best place to display thier opinion of our quality workmanship by making encouraging reviews on sites like this. Once the job is complete homeowners have a 10 year warranty no fade no fall apart plus a 2 year installation warranty to cover anything that may arise.
- What is your typical process for working with a new customer?
The Most Common Types Of Jobs I Do for Clients are as followed: Artificial Grass Installation Artificial pet grass installation Putting green installation Paver Installation Gravel Installation Irrigation Installation Lighting Installation Boulder Installation Curbing Installation Free Onsite Quote We Offer Our Services Valleywide Call us today
- What education and/or training do you have that relates to your work?
What I have found after providing services to hundreds of customers around the valley is that most customers are quick to hire the first person that comes through the door. I would recommend that you ask qualifying questions to service providers for any and all major installations(Artificial grass, putting greens, pavers,etc). What is your experience? How would you provide this service(s) to me? How do you accept payment? Do you have pictures or samples of work you have completed? 3 Refrences -with Phone #'s By doing your homework you can make a sound decision, and have piece of mind that any and all work that is done to your home is of the very best quality.