FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Generally we offer a flat rate to residential customers and an hourly rate for business clients.
- What is your typical process for working with a new customer?
Typically we find out what issues the customer is having, how they use their computer and what they expect from us in getting them back up and running.
- What education and/or training do you have that relates to your work?
30 years of experience in PC and technology. A+ Certified