|Sunday||10:00 a.m. to 7:00 p.m.|
|Monday||10:00 a.m. to 7:00 p.m.|
|Tuesday||10:00 a.m. to 7:00 p.m.|
|Wednesday||10:00 a.m. to 7:00 p.m.|
|Thursday||10:00 a.m. to 7:00 p.m.|
|Friday||10:00 a.m. to 7:00 p.m.|
|Saturday||10:00 a.m. to 7:00 p.m.|
Ray&Fay's Pet Care
About this pro
Fay did a fantastic job grooming our dog, Bocce. He so happy to have him summer haircut and we’re thankful we found a new groomer in the neighborhood!Jun 30, 2018Verified
Fay was awesome w/ our dog Bentley, she handled him with care making him feel comfortable and at ease. Gave him a full grooming, he looked and smelled great! Only thing, we noticed he was a bit irritated after she clean his anal glands. Definitely using Fay's services again and would highly recommend.Jun 16, 2018VerifiedFayna B.'s reply
Thank you so much Simone! I would be more than happy to groom Bentley again, he was wonderful. I’m so sorry, I should’ve mentioned that sometimes dogs can get a bit irritated after the anal glands are expressed, especially if they were very filled. For future reference, you can always put some baby rash ointment to calm the irritation.
Found Ray and Fay’s services after our previous groomer just out of nowhere never showed up and stood us up and essentially left our baby without a clean cut. Fay made sure to always reach out and was in constant communication. She is very accommodating, professionalism is completely there and always consistent and the value is definitely there. She definitely gave us more value than what the previous groomer did for the same price. Totally recommend and essentially be our permanent groomer :)) Picture below shows Charlie not wanting her to leave :/.Apr 29, 2018VerifiedFayna B.'s reply
Thank you so much for your kind words Sam! Charlie is such a cutie and was so good during his groom, and you and your (almost) wife were such a pleasure to talk to, I can’t wait to work with you again!
Fay arrived on time, she was caring, patient and professional with my pup who was being difficult upon her first time grooming. She did a great job.Jun 27, 2018VerifiedFayna B.'s reply
Oh thank you so much Brenda! It’s appointments like the one I had with you and Penny that genuinely make me love in home grooming.
Being that my dog was a bit nervous they were very calm and gentle in the approach. Ray actually took control and showed us how to calm him down. Fay was all about the details in making him look his best and got to know the best approach. They even worry about going too short for sunburn!!! They did not rush to get the job done like many facilities do. I loved the experience of in home grooming and will use them again.May 24, 2018VerifiedFayna B.'s reply
Terry, thank you so much! You and your family were so welcoming and Bailey is such a sweet boy! I am so glad you liked the groom, and our approach. Looking forward to working with you again!
Photos and Videos
- What should the customer know about your pricing (e.g., discounts, fees)?**our website is still in the process of being set up- any questions can be answered through a Thumbtack message, call or text!** GROOMING: Our full-service groom includes luxurious bath with shampoo and conditioner, relaxing brush out, nail trim, ear cleaning/plucking, external anal gland extraction if needed, as well as a yummy scent spritz and cute bow or bandana Bath services include shampoo and conditioner, blow out, brush out, nail trim, ear cleaning/plucking, toothbrushing, external anal glands expression if needed, and scent spritz and bow or bandana XS 1-15lbs: BATH $45 GROOM $65 SM 16-25lbs BATH $50 GROOM $75 MED 26-40lbs BATH $55 GROOM $85 LG 41-70lbs BATH $65 GROOM $100 XL 70+lbs BATH $75 GROOM $130 Any larger must be met in person prior to appointment! For severely matted dogs: if you would like your dog to have mats shaved down, an extra $20 fee applies. If you would like the mats to be fully brushed out, to keep the hair long, $20 for every 15 minutes, timed, will apply. D shedding treatment and flea and tick treatments are charged as a groom! They are expensive and time-consuming treatments. As much as we try to keep our prices as low as possible, we must charge a $25 gas/tolls fee for New Jersey clients, and a $15 gas/tolls fee for Long Island, Staten Island and Westchester clients. We understand grooming your pet is expensive, therefore we absolutely understand and accept these fees as a tip! TRAINING: Consultation is FREE in Forest Hills, Kew Gardens and Rego Park. Consultation within any other area of Queens: $20 Consultation in Manhattan or Brooklyn: $30 Consultation in Staten Island or Long Island: $45 Consultation fee is not per session fee- it is a temperament consultation to determine the needs and wants of your pup and YOU. Session/package price depends on weight/breed, sterilization status, temperament, and training needs. COMMITMENT TO TRAVEL TO US WILL LOWER YOUR PACKAGE PRICE. Boarding: XS breed (1-7lbs) $35/night SM breed (8-25lbs) $45/night M breed (26-40lbs) $60/night
- What is your typical process for working with a new customer?Upon initial contact, the customer and I discuss the pet, what kind of service needed, we discuss prices, and specifics of the service (how many walks, what kind of shampoo, etc.), then set a scheduled location, time and date. With the very first meeting of a customer, we will meet you or you will meet us. We play with your pet, get to know him or her a little. We will then give you a base price, based on the service you need, that will be your price from then on (for that service).
- What education and/or training do you have that relates to your work?We are both certified in Pet First Aid and CPR. Fay, the groomer, has trained hands-on with multiple certified groomers at various grooming salons. She has been working in pet care for 8 years, and had completed dog training education through Petco Animal Supplies, as well as their online courses for safety and efficiency within the grooming department. Ray, the trainer of the duo, grew up with multiple dogs all his life- large and small, long haired, short haired, aggressive and calm. He singularly and successfully trained every one of them himself, as well as the other dogs in his neighborhood of Bellerose, NY. He is currently attending ABC (Animal Behavioral College) to get a written certification in Dog training, and cat training!