FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We do charge a one-time planning fee of $100 for individual trips and $120 for groups, this fee is non-refundable and non-transferable. The planning fee is valid for 30 days, once the 30 days have expired your request will be considered cancelled. Vacation planning involves a great deal of time. Our work is based on years of personal and professional expertise. We provide itineraries; vacation plans and tailored travel arrangements that give travelers peace of mind and save them time.
- What is your typical process for working with a new customer?
Step One: Request A Quote or Sign Up a time to talk about what you are looking for on your next travel adventure. We carve out time to break down how we can cultivate some fantastic memories for you. You will receive a link to pay the planning fees associated with your trip type. Step Two: We beginning to research options after you provide us with the specification of your ideal travel adventure. We will provide a fully customized itinerary that is geared towards your perfect travel experience. We will make the necessary adjustment until it is your picture-perfect vacation. Step Three: We get you booked! Once you are satisfied with the itinerary, we book it, and you can stop worrying. So need to worry about that particular tour you were looking forward to selling out or following up on your flight details. All your travel details have been taken care of by us for you. Step Four: Before you depart, you will receive an electronic copy of your travel itinerary, ticket information, excursion details, information about your travel, and your destination. Your itinerary is also available in hard copy (if required) along with our contact information for those guests traveling overseas. Step Five: You are never alone! No matter if you are on the other side of the world, we provide around-the-clock assistance by phone, email, or text. Whatever the situation, we are there to help you handle it.
- What education and/or training do you have that relates to your work?
Certified Travel Specialist Caribbean Specialist Family Vacation Specialist Vacation Rentals Specialist Jamaica Travel Specialist