FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing is dependent on the type of work to be completed. Installation of a laptop will fetch a different price then project management type work, where cost, scope and time are equated for success.
- What is your typical process for working with a new customer?
I capture their requirements, ensuring that we discuss not only what they or I may know needs to be taken care of, but also the known unknowns. As much risk management as is comfortable for the client is applied and the project planning begins. I like to keep people appraised of what is going on as we progress.
- What education and/or training do you have that relates to your work?
I have a Masters degree in Information Systems, a Bachelors in Information Security, PMP (project management professional), ITIL, Six Sigma Green Belt, Cisco CCNA, Comptia Project+, Network+, Security+, A+, NSA IAM trained and many years of training and also teaching at the team level and in formal education settings.