FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is based on the project requirements that are delivered by the customer. All requirements are collected before a quote is delivered to the customer. A final formal proposal will be delivered upon completion and acceptance of the quoting process.
- What is your typical process for working with a new customer?
We will schedule a 30 minute introductory phone call to initiate the project. This phone call will be used to identify all deliverables and requirements for the project. A quote will be sent back to the customer once we have concluded the requirements phase of the project. A formal proposal will be delivered upon acceptance of the quote. We will ask the customer to sign and approve the proposal before starting any work for the project.
- What education and/or training do you have that relates to your work?
We have expertise available that span over 20 years of IT industry experience.