FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
The quote you've received from us gives you a general idea of the standard pricing for our services. From working with you to develop the specific needs of your event, we will work together to determine a final price depending on your budget.
- What is your typical process for working with a new customer?
We are a small company that solely focuses on photobooth services, so our first goal for working with new customers is to develop a rapport with them. We want to clearly communicate what we offer regarding our photobooth services while also understanding your needs and requirements. When youre ready, we will have an initial discussion to start planning our role in your upcoming event. Once all the detail and final price is agreed upon, we will sign a formal contract. In the weeks before your event, we will check back with you to verify the details of your event. At your event, you can rest assured that the person youve been talking to is the same person that will ensure your guests Remember The Times!
- What education and/or training do you have that relates to your work?
Before starting RTT Photobooth, we worked alongside a reputable photobooth company in Charleston. Since starting the business, we have refined our craft by making the photobooth available at friends parties. We also gained an understanding how important communication and preparation is from doing weddings over the past 2 years. From each event we do, we improve our quality and capabilities and we hope to bring this experience to your next event.