FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We do have base rate pricing, However every job is unique so we strongly advise an on-site visit to accurately scope the project and generate an estimate based off specific details.
- What is your typical process for working with a new customer?
First we schedule an on-site visit to establish the needs of the customer and scope the job accordingly. We then provide a line item estimate to include all of the materials and labor required to complete the project. Oce we have the okay from the customer we generate a schedule and move forward accordingly! Our staff will walk you through every step of the process to make sure you are completely satified with the finished product.
- What education and/or training do you have that relates to your work?
Over 15 years in-field experience installing tile and natural stone in the Charlotte Metro area.