FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We try our best to tailor our photography services to specifically meet the needs of our clients. We are not a "one size fits all" studio. To get more information about our pricing, please give us a call or send us an email.
- What is your typical process for working with a new customer?
The first thing we do, with every client, is discuss their needs for their event and also their desired outcome. Everyone has a different goal in mind and we strive to best understand this goal so we can meet it every time. We may not be the right fit for every project, so it is important we first determine that we are the right photographer for the event and that the client is the right fit for our type of service. After the initial phone interview, if we have decided to work together, we will set up a face to face meeting to further discuss the event details and get to know each other better. After the face to face meeting, we will provide our customer with a detailed estimate for their event. This estimate will also include a contract for them to sign and payment details. We will also send them a Next Steps email, helping them to know what to expect form us and also what we expect from them, to make sure everyone is one the same page.
- What education and/or training do you have that relates to your work?
We have been actively working in the photography industry for the past 3 years. We have taken numerous online photography courses and continue to further our education by keeping our knowledge up to date.