FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Once you are scheduled you will receive an invoice in your email. You can pay online or in person. Half hour lessons are $35 per half hour, $50 per 45 minutes and $65 per hour. We have a 4-week trial option for $140 (30-minute) lessons if you would like to try out your teacher and see how the student/teacher fit works for you. After the trial, if you do want to continue, there is a $40 new student fee to cover all materials/recital fees.
- What is your typical process for working with a new customer?
We first need you to set up a profile so that you are in our system, which can be done by signing up on the website. We recommend that potential customers read through our teacher bios and have a phone call with Sarah Ma to ensure the best student/teacher match based on goals and availability.
- What education and/or training do you have that relates to your work?
Our teachers are highly qualified academically and also masters of their instruments. We strive to hire the best and then support their growth as teachers through professional development.