Furnace Guys Heating and Air Conditioning

Introduction: We have maintained a thriving heating and air service and installation company by taking the customers' concerns very seriously. We don't send out salesmen to bore the customer with page after page of boring information. The owner of the company shows up and quickly explains all the benefits and perks to each system. We offer a "Good, Better, Best" price structure to let you decide which is most affordable for the benefits you want. If you're not sure, we will help guide you through the process and send you as much info as you need to make a comfortable decision. When it comes to service, we are second to none! We are one of the highest-rated, for-customer-satisfaction contractors on BBB (A+ rated with zero complaints). We work all hours of the day to make sure that you stay comfortable. We never leave our customers without heat or cooling and keep our trucks stocked with almost all the most common parts to maintain our 99.9%, "fix it on the first trip" success rate. We never tell the customers that something is too old to be repaired; if it's fixable and they're willing to pay to have it fixed, we will fix it ASAP! In 30 years, we've yet to have a part be Not available within one or two days max on those rare occasions when we don't have the part. We also use shoe protection at every home to protect your investment from our wet or dirty boots. All of our technicians are certified and are continuously being trained to be the best in the field. We maintain our state of Ohio license as well as local municipal licenses. We have more than four times the state-required minimum insurance coverage. We carry workman's compensation on every employee and train on OSHA safety skills daily. We treat our employees like family and expect them to extend that to our customers for the absolute best in service. We are very proud of our family of employees. We enjoy the fact that we maintain the highest level of training, redundant checking of details on every job for perfectly finished projects, and that we still like to have fun with our employees. We are using the most advanced tools in DC and offer our customers the very best in heating and air-conditioning equipment, Trane! The Trane equipment is the the very best equipment money can buy. We make even the Trane equipment affordable for every customer. Like Furnace Guys Inc. Trane is ranked the highest in customer satisfaction!