FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Enjoy the soothing sound of a well-tuned garage door, done to give you a comforting embrace in your home. When your garage door is not opening, making an unusual noise, or is coming off the track, count on us to get it in safe working order again. We take time to educate our customers about how and what happened, and teach preventative maintenance to avoid a future incident. You are never sold anything you that you do not need. Our specialists come to your home to provide free estimates before any work is performed. Count on us for: Roller Replacement | Door Off Track | Broken Springs | Cable Off | Plus more!
- What is your typical process for working with a new customer?
We treat each and every customer like family and go above and beyond to ensure satisfaction with every encounter. We love to see our customers happy so that they can give us a chance to take care of their garage door repair and upkeep work when required. Our technicians follow a very detailed safety garage door inspection. Once the free inspection is complete, our technician provides you with a complete status of your garage in terms of current condition of the garage door parts and offer the customer different options that best suits their needs before any work is performed. We provide warranties on our work and only install the best quality products. We exclusively install LiftMaster openers to keep your garage working effortlessly and keeping your home secure. We firmly believe in educating our customers, to ensure full understanding of the proper maintenance and safe door operation.
- What education and/or training do you have that relates to your work?
The owner Brett W. has a sincere passion for meeting new people and helping address all their needs. He goes above and beyond to ensure the customers are completely taken care of. Brett was professionally trained by one of the biggest names in the garage door industry. "My passion for helping people and passing on quality training to my technicians has made us a trusted company that fully educates our customers and performs honest business practices."