About this pro
I appreciated that Grizzly Plumbing cared about our project. There were some details to our project that they took the time to learn to create a perfect end result. That is not always easy to do since it is challenging to juggle a demanding schedule. Thank you Mat and David and Jake too!May 25, 2018Verified
Matt, was very thoughtful, and professional. I've already recommended him to a friend.Feb 8, 2018Verified
I am a General Contractor . Hired Matt to do some plumbing work on couple of projects. Quick response, done the next day. Thank you very much, will definitely be in touch and hired again, Irakli with D&I DevelopmentNov 29, 2017Verified
There was a scheduling problem on Grizzly's end so I had to be available for most of the morning. I was told the service call would be $135.00 for one hour minimum. What I wasn't aware of was that that would also be the hourly rate. We had to troubleshoot the leak, got it fixed in 2 hours and the plumber was a good guy.Apr 6, 2017VerifiedMathew R.'s reply
Thanks for having us out John. When i asked if 10-11 is ok instead of 8am (giving the option) i assumed when you said "ok" that there were no problems. Otherwise we could have kept the 8am time. 135 is our min. charge for doing any kind of labor or diagnostic. If we are performing a task we do need to be paid for our total time spent to be profitable. Hopefully thats more clarifying for you. Thanks again.
Great communication. Fast response. Replaced a bad bath/shower cartridge.Apr 5, 2017Verified
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- What should the customer know about your pricing (e.g., discounts, fees)?There are two types of pricing. Hourly plus parts (time and materials) or an upfront bid. Some jobs are unpredictable and require to be performed and time and materials. And some customers want an exact price before starting. Either way works just fine.
- What is your typical process for working with a new customer?Starting with a detailed description on what needs to be done and offering more than one option for repair or install.
- What education and/or training do you have that relates to your work?I have completed a college degree in uniform plumbing code and am lisenced in Oregon and Washington as a journeyman plumber