Gulf Computer Pro
About this pro
2 years in business
31 hires on Thumbtack
Not able to recover my data but his efforts were outstanding and recommended another technician.Jan 12, 2018Verified
Tim was punctual and extremely knowledgeable and courteous. He took my computer to his office and kept calling me as to the progress. He took the computer at 8am and had it completed and back to me at 6pm. Very fast and efficient.Nov 22, 2017VerifiedTim W.'s reply
Glad we got your computer back up and running. Enjoy your updated system with plenty of storage space and let me know when you're ready for your next upgrade.
- What should the customer know about your pricing (e.g., discounts, fees)?$25 off-site diagnostic fee (waived if repair is performed) $50/hr off-site repair (my location) $75/hr on-site repair (your location) Web design based on work required
- What is your typical process for working with a new customer?Initial contact by phone. Determine what may be the cause and set appointment. Explain fees. Be honest about repair and my ability to do the work. Obtained signed agreement if work is complicated or data may be compromised.
- What education and/or training do you have that relates to your work?20 years in web development. 4 years in networking. 15 years computer repair. Currently working towards A+ certification.