FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My prices vary per job based on the time, and effort that I assume. I will often charge less if a problem will take a number of hours to solve, or if the issue is a unique one and helps advance my own knowledge. I do try to be fair and am always open to negotiations. I want you to understand my prices so that we can both be happy with the arrangements and continue to work together in the future.
- What is your typical process for working with a new customer?
First and foremost I want to get to know you and your needs. I feel it is important as that we trust each other and build the rapport neccessary to create a beneficial working relationship. I would, ideally, like to become the IT guy you WANT to call, not just the one you HAVE to call.
- What education and/or training do you have that relates to your work?
I am an AWS solutions architect, along with having actual experience in business infrastructure, networking, we so development, server administration, graphic design, and programming. I am currently finishing school to get my BA in computer science so that I may work towards my masters.