FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My standard rate is 20.00 an hour, with a minimum 2 hr charge. Monthly support rates are available.
- What is your typical process for working with a new customer?
To assess their level of skill and put together a plan based on that and what they desire to learn.
- What education and/or training do you have that relates to your work?
I have provided training and support in a corporate setting for over 20 years.