About this pro
6 years in business
7 hires on Thumbtack
Very happyNov 22, 2016Verified
Excellent service! Repairs were completed very quickly and work was great. Had our first heavy rain and no more gutter issues.Nov 3, 2016Verified
Window project. Greg is a friendly, helpful guy with great pricing.Aug 19, 2016
I contracted with Sol Solutions for replacement of 22 windows, that had far outlived a reasonable service life. Greg, the owner, arrived for the estimate on-time and well-prepared, with samples and provided a very detailed estimate of work. He was in no way bothered by many questions, unlike two of the other contractors who bid on this job. Installation went just as smooth as the initial meeting. All but no interruption to my schedule, with no mess or headaches, as I have experienced all-too-often in the past with other contractors. Windows look fantastic and I have noticed a substantial drop in my utilities bill and noise from street. Could not be happier and highly recommend Sol Solutions.Aug 19, 2016
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- What should the customer know about your pricing (e.g., discounts, fees)?Yes we have a standard pricing model. For guttering its "linear foot", window and patio door replacement "united inches", window glazing "square foot".
- What is your typical process for working with a new customer?When a customer request an estimate we forward their information to one of our estimation team and they make contact by phone, text or email. Next make arrangement to provide written estimate from on-site survey. When estimate is accepted your project is turned over to administration department. Before your project is forwarded to production department, there is one more set of eyes who over looks every project and confirms what the estimators have turned in to our office. Last step in this process is getting work completed.
- What education and/or training do you have that relates to your work?All of our estimators hold "Milgard Windows and Doors Comprehensive Training Certificate" Also each of our estimators hold no less than 15 years experience in home improvement industry. We also won Angies List Super Service Award 2015