FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We provide affordable pricing that includes delivery, set-up and tear down. Additional charge for delivery may apply for deliveries outside our normal delivery areas. Some larger items require Starwalk of Dallas staffing with a minimum of 3 hours rental.
- What is your typical process for working with a new customer?
With such a diverse inventory, we like to take a personalized approach to assisting you with finding the right party rental items that fit your party goers and budget. Start by going online and viewing our inventory at starwalkofdallas.com. You can call us and we can talk through your party event needs and bounce house needs. We then ask you to add your items to your cart and click on Book Now, fill out the event information and submit the request. We will send you a quote link that shows the item pics and pricing. If everything looks good, then either send us an email, call or hit book now which indicates you are ready to book. We then send out a Starwalk of Dallas contract link that can be signed digitally. We will call to confirm and get a credit card to put on file for deposit/payment. Payment can also be made at time of delivery for businesses and churches, schools, cities. We also confirm our delivery schedule a few days before your event. On the day of your event, our drivers do the set-up, explain our equipment and review our standard rules list to allow for a safe event. Some of our items are staffed by Starwalk personnel due to insurance requirements.
- How did you get started doing this type of work?
As a corporate retiree, we purchased the family owned highly reputable company Star Walk of Dallas from a family that was also retiring. Starwalk of Dallas gave us the opportunity to expand our Fun Factor from our shaved ice business - Kona Ice Far North Dallas in the Richardson area. Inflatables and Shaved Ice - we are the fun family and our kids love it....