FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing varies depending on what level of tutoring is needed or your specific childcare needs. As well as the experience of the tutor/nanny/babysitter.
- What is your typical process for working with a new customer?
We meet with parents and students/children to assess their needs and match them with the correct role model tutor/caregiver/nanny/babysitter. It is important to us to know our clients and their needs so that we can services those needs to the best of our ability.
- What education and/or training do you have that relates to your work?
Our tutors must have tutoring experience or be a licensed teacher. Our nannies/babysitters come with years of experience. They must go through a 3-4 hour orientation and training before they can work for us. We hold ongoing training for all employees so that their skill can remain fresh and up to date.