|Monday||9:00 a.m. to 10:00 p.m.|
|Tuesday||9:00 a.m. to 10:00 p.m.|
|Wednesday||9:00 a.m. to 10:00 p.m.|
|Thursday||9:00 a.m. to 10:00 p.m.|
|Friday||9:00 a.m. to 10:00 p.m.|
OPP&T (Other People's Property & Treasures)
About this pro
House with pet(s)
Tyler S.Sep 15, 2018VerifiedCarol W.'s reply
Thanks so much, Tyler! I enjoyed helping you guys out!
Candy is awesome! Very particular about her work. She is professional and fair.Aug 10, 2018VerifiedCarol W.'s reply
Thanks, Barb!! I adore cleaning for you guys! It's a bit of a drive but the relationship with each of my clients is so much more important to me then how far they live or what the drive is like and you guys are like extended family just like my other regular clients I love you all and hope to be working with you for a long time to come!
Candy was amazing with getting back to me quickly and putting me on the schedule for the following day when I needed the cleaning done. She arrived with all the supplies needed for a deep clean. She did an excellent job with the cleaning of the apartment, and even offered to help fix a few things that were broken! Best decision I ever made!Jun 14, 2018VerifiedCarol W.'s reply
Laura, you were so kind to me when I was there and I like how you combine being straightforward with being genuinely nice and now you have written a sparkling review that I will strive to continue living up to on my next visit!!
Candy was quick to respond to my request and was able to fit me in that week! She was easy to communicate with and did a great job cleaning my house!Jun 1, 2018VerifiedCarol W.'s reply
Kristin, the pleasure was all mine and I look forward to my next visit and hope to keep living up to such an amazing review!
Mary B.Aug 1, 2018VerifiedCarol W.'s reply
Thanks so very much, Mrs. Mary Beth! I knew from the moment you opened the front door I liked you and Miss Maggie, too! Then I met your wonderful husband..how did i get so lucky to habe the best clients ever?!
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Payment methods accepted
- What should the customer know about your pricing (e.g., discounts, fees)?I have standard rates for most of the services I provide but I always try to be flexible bc no two customers are exactly alike so there's just no way to be successful at this unless you can adjust the prices based on each customer's wants and needs. I also try to work to find solutions for customers who may be on a tighter budget. If a customer says they want me to do the work but they just can't fit my price into their budget, I'll do everything in my power to figure out a way to make it happen. In the end, I have to be fair to myself as well, so I'm not always able to work it out. But if there's a viable option, I'm going to find it.
- What is your typical process for working with a new customer?Once a customer has indicated that they would like for me to do the work, I try to schedule a convenient time to visit and do a walk through. I can do it over the phone although it's a bit more challenging. This is because the walk through tells me quite a bit about the client as well as the work to be done and much of it comes from seeing the client in the environment the work is to be done in. Much of that is lost or muddied when you only have the phone conversation to go off of. After the walk through, I make a project proposal and present it to the client for approval. The client approves it or if there are any items the client has issue with, the client marks those and makes note of the issue with each. Once the client has accepted the proposal and/or we have come to an agreement on everything, and it's signed off on by us both, work begins.
- What education and/or training do you have that relates to your work?20+ years Secretarial/clerical experience 25+ years organizing and cleaning for my friends and family, as well as others Business Management Courses Web Design & Administration Courses Accounting Courses Tax Prep Course + 10+ years experience mostly during tax season Responsible for creating the contract terms, including the cleaning routines and schedules for our office janitorial contractor as well as ensuring contract compliance for approximately 8 years