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Roof Installation or Replacement
Tom and his team were great. The experience was smooth and seamless. Would recommend them for your roofing needs.Jul 3, 2017
Tom runs an honest and professional business which is hard to find these days. After the hail storm he guided us through all the paperwork to get our claim paid by our insurance company and our mortgage lender He told us exactly what he was going to do and he did it. He kept in constant communication with me through out the process. His customer service is second to none. His prices were fair and he would go the extra mile when needed. Tom made my whole experience with getting the roof replaced a breeze. Do no go to any other roofer! Tom and ACR will take care of you!Jun 14, 2018
Just had our roof and gutters replaced - Tom did an awesome job!Jun 14, 2018
Tom is an outstanding gentleman all the way around. He has a rare honesty about him that left us trusting him implicitly with our roofing issues. We have a new build where faulty shingles were used. Our home inspectors found this issue on our one-year old home. Mr. Krause was referred to us by him. We have had him out several times after to re-evaluate the "corrections" done by the builder's roofers. He came out and wrote follow-up reports and still found issues that the builder is slowly correcting. We so appreciate Tom's expertise and honesty. Highly recommend his services!Jul 27, 2017
Tom and Advanced Construction Roofing was top notch on every level. Local, honest, and trustworthy. He squeezed us in quickly despite it being small job. Which is a big deal right now with so many roofers pulling in much higher margins on full reroof jobs from all the wind/hail claims. We never felt neglected or second class to his larger jobs. Communication was fast and clear, and he handled 99% of the communication/negotiation with our insurance company. He delivered on every promise he made, and we felt comfortable every step of the way. As for the work itself, the roof looks great and is of higher quality than what it replaced. Tom handled every step of the permit/inspection process, and kept me up to date with text messages and photos of the progress. The work was done quickly, and his crew did a great job cleaning up when all was done. I literally couldn't ask for more. He will be our go to roofer going forward. I hate to even have a "go to roofer", but that's just part of living owning a home in the Denver Metro.Aug 2, 2018
- What should the customer know about your pricing (e.g., discounts, fees)?Roofing has many different factors to consider when pricing. But generally speaking if the size of the roof and type of shingle to be installed is known, a rough starting quote can be offered without an initial inspection to the home.
- What is your typical process for working with a new customer?Once a owner contacts ACR- we'll perform a free, no-obligation inspection of the home. If an insurance claim is already in hand, we can work directly with the insurance company on behalf of the owner to insure the claim is maximize to cover all costs (minimizing any out of pocket costs for the owner). Once the claim and/or pricing is approved by both parties, we're ready to schedule the work!
- What education and/or training do you have that relates to your work?I have 15 years in residential construction management. The past 2 years have been devoted entirely to exterior hail damage claims. This includes roofing, siding, windows, gutters and paint.