FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We have a service fee of $75 plus tax. We quote all repairs before we do the work. If you choose to do the repair the service fee is put towards the total repair cost. We use Original Equipment Manufactured parts to ensure all parts are authorized components for your machine.
- What is your typical process for working with a new customer?
We give all our clients a one-hour arrival window, so we would ask them to call our office to set up an appointment at their earliest convenience.
- What education and/or training do you have that relates to your work?
All our technicians go to yearly manufacturer training to learn about the new machines currently out and ones to come.