FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
For basic standard services like replacing a faucet, I use several on-line services to determine my base rate. This can be reduced/negotiated based on other work at the same address. I am typically ~30% lower than typical trade rates. I can do time and materials or quote on the job-- very dependent on specifics.
- What is your typical process for working with a new customer?
I typically try to determine what they need and ask clarifying questions about the job, deadlines, materials, etc.
- What education and/or training do you have that relates to your work?
I have over 30 years as a DIY and working in several trades in my younger years.