FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is unmatched; while others may tease you with a lower price at first glance, they cannot match us when comparing apples to apples.
- What is your typical process for working with a new customer?
We offer a consultative approach; we prefer to offer solutions to your shade and rain protection problems, as opposed to "selling" you a product. We come to your home and ask questions, measure, take photos, and make recommendations. After quoting a deposit is taken and an install date is agreed upon. After installation is complete, the balance of payment is paid.