About this pro
38 hires on Thumbtack
PC or Mac
Akeel cares about his clients. Our internet was super slow ( at & T), but he stayed until the job was finished.Oct 22, 2018Verified
Akeel seemed to know what he was doing. He was very helpfulOct 5, 2017Verified
Akeel was very helpful in trying to get my charging issue fixed. He gave me a laptop to use in the meantime. He was very professional and informative about what he was doing with my laptop before doing so. He was very negotiable on prices as well. We did run into an issue but he fixed the next day. I'm glad that I can write this review on my like new laptop. Thank you Akeel!Sep 23, 2017Verified
We are still working to resolve some computer issues. I am confident all will end well I have been kept informed throughout the process. Alkeem is a real pro!!!Sep 17, 2017VerifiedAkeel M.'s reply
Hi bill thank you
Responded to request quickly, arrived exactly on time after calling and telling post-Harvey traffic was delaying him. Solved audio/driver problem for me in less than one hour, gave me professional advice on how to avoid future problems, removed excess cache data to enhance PC performance. Definitely will use him again.Sep 13, 2017
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Top Pro status
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- What is your typical process for working with a new customer?Getting to know the client, ask him questions about the problem and pay attention to every detail relevant, as well as keeping the client up to date through the process of repair.
- What education and/or training do you have that relates to your work?A+ IT Professional Certificate. In addition to many professional development courses in IT support and computer repair
- What types of customers have you worked with?Work with all sort of costumers both individuals and commercial in the States as well as overseas costumers.